Privacy Policy
At Thrive On, we respect your privacy and are committed to protecting the personal information you provide when using our online store.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit or make a purchase through our store.
By using our store, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information reasonably necessary to provide our services and process orders.
A. Information You Provide When Placing an Order
When you make a purchase, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number, where necessary for order delivery or communication
- Order details
- Payment-related information necessary to process your transaction
We do not generally store complete payment card details. Payment information may be processed securely by third-party payment providers.
B. Account Information
If you create an account with us, we may collect:
- Name
- Email address
- Account login information
- Saved account preferences
- Order history
C. Information You Provide Voluntarily
You may choose to provide additional information when interacting with our store, such as information included in a message or request.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Deliver purchased products
- Provide order confirmations and updates
- Manage your customer account
- Provide customer service
- Process payments
- Prevent fraud and unauthorized transactions
- Maintain and improve our store
- Comply with applicable legal obligations
We only use personal information for legitimate business purposes connected to operating our store and providing our services.
3. Payment Information
Payments may be processed through third-party payment providers.
When you make a payment, your payment information may be handled directly by the applicable payment processor according to its own privacy policy and security practices.
Thrive On does not generally store complete payment card information on its own systems.
4. Sharing Your Information
We may share necessary personal information with trusted service providers that help us operate our business, such as:
- Payment processors
- Shipping and delivery providers
- E-commerce and website service providers
- Technology and hosting providers
- Fraud prevention and security providers
These providers may only use information as necessary to provide their services or as required by law.
We do not sell your personal information as a business practice.
5. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Maintain business and financial records
- Provide customer services
- Resolve disputes
- Prevent fraud
- Comply with legal and regulatory requirements
When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.
6. Data Security
We take reasonable technical and organizational measures to help protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Request a copy of certain personal information
To make a privacy-related request, please use the contact details provided on our store.
We may need to verify your identity before processing certain requests.
8. Children's Privacy
Our store is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children without appropriate legal authorization or parental consent where required by applicable law.
9. International Data Transfers
Because online services may involve service providers located in different countries, your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, reasonable safeguards will be used for international transfers of personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Information
For privacy-related questions or requests, please use the official contact information provided on the Thrive On store.